Loubibi Privacy Policy

Last updated: 27 October 2026

Loubibi (“we”, “us”, “our”) makes a mobile app for tracking a baby’s sleep, feeding, diaper changes, pumping, growth and milestones with your family or other caregivers. This policy explains what information the app collects, why, and what choices you have.

If anything here is unclear, contact us at loubibiapp@gmail.com.

1. Who this policy is for

Loubibi is intended for parents, guardians and other adult caregivers who track information about a baby. The app is not directed at children, and we don’t knowingly collect information directly from a child. Information you enter about a baby (their name, birth date, and care entries) is provided by you, the adult using the app, on the baby’s behalf.

2. Information we collect

Account information

When you create an account, we collect:

• Your email address and a hashed password (email sign-in), or
• The name and email address Apple or Google shares with us when you use Sign in with Apple or Sign in with Google (Apple lets you hide your real email behind a private relay address, which we support).

Information you enter in the app

• Baby profile: name, date of birth, and optionally sex.
• Care entries: sleep, feeding, diaper, pumping and growth records, and milestones you mark as achieved — including timestamps, amounts, notes, and which caregiver logged each entry.
• Family/caregiver info: your display name, and the display names of anyone you invite to your family so entries can show who logged what.
• Language preference.

Information collected automatically

• We do not run analytics or crash-reporting tools, and the app does not send diagnostic or usage data to us. Like any app that stores data online, our database provider (Google Firebase) processes the requests the app makes to store and read your data. We do not use third-party analytics or advertising SDKs, and the app does not track you across other apps or websites.
• Local notifications: reminders (for example, “this nap has been running a while”) are scheduled and shown entirely on your device. We don’t send push notifications from a server, and no notification content is transmitted to us.

Information we do not collect

We don’t collect precise location, contacts, photos, or device advertising identifiers, and we don’t sell or share your information with data brokers or advertisers.

3. How we use information

We use the information above to:

• Create and secure your account, and let you sign in.
• Store and sync your family’s entries across devices and caregivers.
• Let you invite other caregivers to your family, via a single-use invite code or link.
• Operate, maintain, and troubleshoot the app.
• Comply with legal obligations.

We do not use your data to train AI models, and we do not use it for advertising.

4. Who can see your data

• Your family’s caregivers. Anyone you invite into your family (by sharing an invite code) can see and add to that family’s baby profiles and entries. The family’s main caregiver (the person who created it) can remove other caregivers from Settings.
• Our service providers. We use Google Firebase (Authentication, Cloud Firestore) to store account and app data, and, if you sign in that way, Apple and Google to authenticate you. These providers process data on our behalf under their own data-processing terms and don’t use it for their own purposes.
• Nobody else. We do not sell your personal information, and we do not share it with advertisers or other third parties for their own marketing.

We may disclose information if required by law, or to protect the rights, safety, or property of our users or the public.

5. Where your data is stored

Your data is stored on Google Cloud infrastructure via Firebase. Firebase may process and store data in the United States or other countries where Google operates data centers. By using the app, you consent to this transfer.

Stored on your phone

So the app keeps working without a connection, it also keeps some of your family’s information on your own phone, in the app’s private storage: changes you have made that haven’t reached our servers yet (for example, a feed logged in airplane mode), and a saved copy of recent entries that is shown right after the app starts. This copy is tied to your account and your family. It is removed when you sign out (you can choose to discard unsent changes at that time), when you delete your account, and when you lose access to the family. Changes that have not been sent can be exported to a file from the app before they are discarded.

On your Home Screen and Lock Screen

The Home Screen widget and the Lock Screen / Dynamic Island timer show your baby’s name, recent entries and running timers. Anyone who can see your locked phone can read what they show. They are cleared when you sign out or delete your account.

6. How long we keep your data

We keep your account and entries for as long as your account is active. When you delete your account from within the app, your account and personal profile are deleted from our active systems. Data held in backups ages out on its own schedule, and we may keep limited information where we’re required to by law or for security.

What happens to shared family data depends on who you are:

• A caregiver who joined a family: your account is deleted, and the entries you logged stay with the family, shown as “Former caregiver” instead of your name.
• The family’s main caregiver: you can delete your account once you’re the only person left in the family. Doing so also deletes the family, its babies and all of its entries, because no one else would be left to see them.

7. Your choices and rights

• Access and correction: you can view and edit most of your data directly in the app.
• Deletion: you can delete individual entries, and you can delete your entire account, from within the app (Settings, then “Delete account”). See section 6 for what happens to shared family data.
• Export: the app offers an export of your family’s data in Settings.
• Hong Kong: we handle personal data in line with Hong Kong’s Personal Data (Privacy) Ordinance. You can ask us for access to, or correction of, the personal data we hold about you.
• Depending on where you live (for example, the EU/UK under the GDPR, or certain US states), you may have additional rights, such as the right to obtain a copy of your data, object to certain processing, or lodge a complaint with a regulator. Contact us at loubibiapp@gmail.com to exercise these rights.

8. Children’s privacy

Loubibi is a tool for adults to track information about a baby — it is not directed at children, and we do not knowingly allow children to create accounts or use the app themselves. If you believe a child has created an account, contact us and we’ll remove it.

9. Security

We use industry-standard measures to protect your data, including encryption in transit, authenticated access, and database rules that restrict each family’s data to that family’s own caregivers. No method of transmission or storage is 100% secure, and we can’t guarantee absolute security.

10. Changes to this policy

We may update this policy from time to time. If we make material changes, we’ll update the “Last updated” date above and, where appropriate, notify you in the app.

11. Contact us

Questions about this policy or your data: loubibiapp@gmail.com

Alexandra Colgan Hong Kong