Loubibi Terms of Service

Last updated: 4 October 2026

These terms are an agreement between you and Alexandra Colgan (“we”, “us”) governing your use of the Loubibi mobile app (the “App”). By creating an account or using the App, you agree to these terms. If you don’t agree, please don’t use the App.

1. What Loubibi is

Loubibi helps parents and caregivers log and track a baby’s sleep, feeding, diaper changes, pumping, growth and milestones, and share that record with other caregivers in the same family.

Loubibi is not a medical device and does not provide medical advice. Nothing in the App is a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider with any questions about your baby’s health, growth, sleep, or feeding. Predictions, averages, and insights shown in the App (for example, expected wake windows) are estimates based on the information you enter and general reference data — they are not guarantees and may be wrong.

2. Eligibility and accounts

You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account, since the App is a tool for adult caregivers to enter information about a baby, not a service directed at or used by children.

You’re responsible for:

Keeping your account credentials secure.
The accuracy of the information you enter.
Anyone you invite into your family’s account — inviting a caregiver gives them access to that family’s baby profiles and entries.

3. Your content

You keep ownership of the information you enter into the App (“your content”). By using the App, you give us the limited right to store, process, and transmit your content solely to operate the App for you and the caregivers you invite (for example, syncing entries between devices). We don’t use your content for advertising, and we don’t sell it. See our Privacy Policy for details on how your data is handled.

You’re responsible for your content and confirm you have the right to enter it (for example, that you’re a parent, guardian, or otherwise authorized to record information about the baby in question).

A “family” in the App is a shared space for one or more caregivers to log entries for one or more babies. Anyone who joins a family using a valid invite code can see and add to that family’s data. We’re not responsible for disputes between caregivers over access, editing, or deletion of shared entries — that’s between the people in your family.

5. Acceptable use

You agree not to:

Use the App for any unlawful purpose, or to enter information about a child you’re not authorized to.
Attempt to gain unauthorized access to another family’s data or account.
Reverse-engineer, decompile, or interfere with the App’s normal operation.
Use the App in a way that could disable, overburden, or impair our services.

We may suspend or terminate accounts that violate these terms.

6. Free service; no guarantee of availability

The App is currently provided free of charge. We don’t guarantee the App will always be available, uninterrupted, or error-free, and features may change or be discontinued. If we ever introduce paid features, we’ll describe them separately before you’re charged for anything.

7. Optional support / donations

If we offer a way to voluntarily support development (for example, a link to an external donation page), doing so is entirely optional, does not unlock any feature, and is not a purchase of anything from us. Any such donation is handled by the third-party platform you’re directed to, and their terms apply to that transaction, not ours.

8. Disclaimers

THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE ACCURATE, RELIABLE, OR ERROR-FREE.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Alexandra Colgan WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, ARISING OUT OF OR RELATED TO YOUR USE OF THE APP, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE APP WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM (WHICH, FOR A FREE APP, MAY BE ZERO).

Some jurisdictions don’t allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

10. Data loss

While we take reasonable steps to protect your data (see our Privacy Policy), you’re responsible for maintaining your own backup of anything irreplaceable — for example, by using the App’s export feature periodically. We’re not liable for lost or corrupted data.

11. Third-party services

The App uses Google Firebase for authentication and data storage, and, if you choose, Sign in with Apple or Sign in with Google. Your use of those sign-in methods is also subject to Apple’s and Google’s own terms.

12. Changes to the App or these terms

We may update the App and these terms from time to time. If we make material changes to these terms, we’ll update the “Last updated” date above and, where appropriate, notify you in the App. Continuing to use the App after changes take effect means you accept the updated terms.

13. Termination

You may stop using the App and delete your account at any time from Settings. We may suspend or terminate your access if you violate these terms.

14. Governing law

These terms are governed by the laws of Hong Kong, without regard to conflict-of-law principles.

15. Contact us

loubibiapp@gmail.com

Alexandra Colgan Hong Kong